Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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Case Studies

Our Work in Action

Real Solutions. Real Results.

At Soft Korner, we don’t just build software—we solve problems. Our case studies highlight the real results we’ve delivered through Microsoft Dynamics 365 CRM implementations, custom app development, Azure cloud solutions, and industry-specific platforms for clients across telecom, aviation, events, logistics, and more.

These are not hypothetical use cases. These are actual businesses, with real challenges, that we’ve helped through smart strategy, clean execution, and focused technology.

What You’ll Find Here:

  • How we implemented Dynamics 365 CRM to boost sales efficiency
  • How we automated lead nurturing for an international event company
  • How we integrated CRM with telecom billing systems
  • How we built a custom flight scheduling tool for an aviation client
  • How we streamlined operations for a logistics business with custom workflows
Each case study gives you a transparent look into the problem, the approach, the tech used, and the outcomes.

Our Case Study Focus Areas

CRM Success Stories

See how companies have improved customer service, increased sales, and automated engagement using Microsoft Dynamics 365 CRM.

Marketing Automation & Customer Journeys

Explore how we’ve helped brands build smarter, omnichannel campaigns and track performance using Dynamics 365 Marketing and Power Automate.

Integration Projects

From complex ERP-CRM integrations to third-party tool APIs, we show how we connect systems to work as one.

Cloud Migration & DevOps

Get insights into how we’ve helped clients migrate to Azure, build CI/CD pipelines, and secure their cloud environments.

Industry Solutions in Action

We’ll show you how we’ve solved niche problems in telecom, aviation, event management, retail, and more—each one with a tailored strategy.

Our Case Study Focus Areas

Telecom CRM
Transformation

  • Client: Mid-size telecom provider in the Middle East
  • Challenge: Manual customer service and legacy billing
  • Solution: Dynamics 365 CRM implementation + billing API integration
  • Result: 60% faster ticket resolution, 2x customer satisfaction increase

Event Marketing Automation for a Global Exhibition Organizer

  • Client: B2B events company operating across Europe
  • Challenge: Disconnected tools for marketing, attendee management, and lead follow-up
  • Solution: Dynamics 365 Marketing + custom attendee portal
  • Result: 40% higher engagement, 75% increase in post-event lead conversion

Aviation Crew
Scheduling Platform

  • Client: Regional
    airline
  • Challenge: Manual crew scheduling, low transparency across departments
  • Solution: Custom web app integrated with Dynamics CRM and Azure DevOps
  • Result: 4x faster scheduling process, real-time visibility for management

Want to know more about how we solved a specific problem?

Let’s talk